---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Update system properties for Microsoft Exchange Online in the Journey Accelerator app

# Update system properties for Microsoft Exchange Online in the Journey Accelerator app {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Update the Journey Accelerator app system properties to use with Microsoft Exchange Online features support by Journey Accelerator.{#ja-update-system-properties__shortdesc-ms-exch-properties-update}

## Antes de Iniciar

Complete all the steps required for setting up [Microsoft Exchange Online
Spoke v2.0.2](https://www.servicenow.com/docs/access?context=ms-exch-online-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
Microsoft Exchange Online before updating the system properties for
the Journey Accelerator app.{#ja-update-system-properties__p_cg2_nfg_h1c}

See, [Microsoft Exchange Online setup for Journey Accelerator](https://servicenow-prod.fluidtopics.net/66RvLxqtO9xRmUrlw3goDQ "By integrating the Journey Accelerator scheduling feature with the Microsoft Office 365 calendar function, users can schedule plans and to-do tasks.") for a list of
required spokes supported for different versions of Journey Accelerator.{#ja-update-system-properties__p_dg2_nfg_h1c}

Role required: admin{#ja-update-system-properties__p_eg2_nfg_h1c}

## Procedimento

1. Navigate to Allsys_properties.list.
2. Search Application for <kbd class="ph userinput">Journey Accelerator</kbd>.
3. Locate and update the following fields:  
   {#ja-update-system-properties__table_gg2_nfg_h1c__entry__2}

   | Name | Value |
   |:-|:-|
   | sn_ja.calendar_provider_option | <kbd class="ph userinput">exchangeOnline </kbd> |
   | sn_ja.ex_online_dummy_account_id | <kbd class="ph userinput">&lt;Outlook dummy account for querying meeting times&gt;</kbd> |
   | sn_ja.ex_online_service_account_id | <kbd class="ph userinput">&lt;Outlook service account or delegator for calendar management&gt;</kbd> |
   | sn_ja.ex_online_notification_url | <kbd class="ph userinput">&lt;webhook URL from Microsoft Exchange Online Spoke&gt;</kbd> |
   [Tabela 1. Field names and values]

   {#ja-update-system-properties__table_gg2_nfg_h1c}  
   Double-click the Value to edit.  
   Nota:  
   When using Microsoft Exchange Online spoke v.2.0.2 with the Retry Handler Framework, the scripted rest API for the retry handler framework is used as the webhook URL.
{#ja-update-system-properties__steps_fg2_nfg_h1c}