Workplace Service Portal
The Workplace Service Portal is a self-service portal for employees, delivering workplace services from a central location. Employees can make reservations, view knowledge base articles, submit and review requests, and get help using virtual agent chat support.
Nota:
In Workplace Core version 2.19.0 and above, the navigation path for Workplace Services Portal is not available in the application search context menu . The Workplace Services Portal is currently being deprecated. You can access the Workplace Services Portal from the Employee Center portal home page .
From the Workplace Service Portal, you can do the following:
- Open the Reservation portal and make reservations for meeting rooms, desks, or any other reservable workplace items.
- Register visitors in advance and customize their visit. You can register a guest or an off-site colleague for either a short duration or a complete day.
- View and search through top-rated knowledge base articles to find information. As you type, the search field displays suggestions based on keywords.
- View your requests and approvals (if you are an approver).
- Submit requests for general inquiry, registering visitors, shift-based reservations, and other requests.
- Chat with a virtual agent to submit requests and view submitted requests.
- Raise a general help request by selecting from a list of service catalog items.