---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Search for a campus, building and a space using AI Search

# Search for a campus, building and a space using AI Search {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The AI search capability in Workplace Service Delivery for Mobile provides
AI contextual search for campuses, buildings, floors, and spaces.

## Antes de Iniciar

Role required: sn_wsd_core.workplace_user

## Por Que e Quando Desempenhar Esta Tarefa

Ensure that you have installed and configured AI search for Workplace Service Delivery for Mobile before searching for a campus,
building, or space using AI search.

## Procedimento

1. Login to Workplace Service Delivery for Mobile mobile.  
   The Welcome page appears.
2. In the search box, search for a campus or building or a space.  
   For example, search for a campus (Demo Campus).
3. On selecting a campus, the campus details appear.
4. Click See spaces user is directed to select a floor.
5. Select a floor to see the spaces on the floor.
6. Select a space and click Submit to reserve the space.
7. Click Get Directions for getting directions in a workplace.  
   Nota:  
   The Get Directions option appears only if the workplace has a floor map and you have configured a map provider (Indoor Mapping or Mappedin) in the Map Properties.

## Resultado

AI search provides better search results based on the following.

* Recent and popular searches: When tapping the search bar, search results are personalized and based on your recent browse history.
* Auto-correct typos: Incorrect terminologies or words are automatically corrected while entering the search key terms.
* Synonym handling: The search engine looks for synonyms from the search key terms and shows the search results accordingly. For example, type 'Building A', AI searches for Building A as well as all floors that belong to Building A.
{#ai-search-buildings-floors__ul_gy5_y1l_jvb}
**Tópico anterior:** [Using Workplace Service Delivery for Mobile](https://servicenow-prod.fluidtopics.net/OQEr8IrDLryb1zbMa8aqKQ "Use the Workplace Service Delivery for Mobile for making reservations using the Now Mobile app. Edit or update reservations, sharing reservation details with workplace users, for wayfinding.")  
**Próximo tópico:** [Make a reservation using the Now Mobile app](https://servicenow-prod.fluidtopics.net/6v2fwvNsygHObhyAq35Gsg "Reserve a workplace location from anywhere and at any time using the Now Mobile app.")