---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center Pro roles

# Employee Center Pro roles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Employee Center Pro plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.

Users and roles are configured at the platform level. For information, see [Assign a role to a user](https://www.servicenow.com/docs/access?context=t_AssignARoleToAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Employee Center {#ecpro-roles__section_tg3_3kf_wcc}

{#ecpro-roles__table_prz_3kf_wcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Employee Center Admin \[sn_hr_sp.esc_admin\] | A user with this role can manage and configure the Employee Center. Nota: The sp_admin and esc_admin have scripting rights. These roles can create a widget and run a script to update cross-scope tables. | * catalog_admin * chat_admin * live_feed_admin * sn_employee.admin * sn_ex_emp_fd.portal_stats_manager * sn_hr_sp.admin * sp_admin {#ecpro-roles__ul_pwx_ls3_5qb} |
| Taxonomy Admin \[taxonomy_admin\] | A user with this role can update and modify any created taxonomy in the taxonomy and topic table names. | user_criteria_admin |
| Taxonomy Manager | A user criteria on the taxonomy record. A user assigned as a taxonomy manager can manage topics and connected content, but they cannot manage the taxonomy record. | Not applicable |
| Taxonomy Contributor | A user criteria on the taxonomy record. A user assigned as a taxonomy contributor can associate content to the topics. | Not applicable |
| Topic Manager | A user criteria on the topic record to decentralize topic management. Users assigned as Topic managers can create, move, or clone topics within or between taxonomies, depending on the rights assigned to them. | Not applicable |
| Topic Contributor | A user criteria on the topic record for topic management level tasks, such as handling connected content, features content, Knowledge Base | Not applicable |
[Tabela 1. Employee Center roles and descriptions]

{#ecpro-roles__table_prz_3kf_wcc}

## Employee Profile {#ecpro-roles__section_ys3_3n1_xcc}

For more information, see [Employee profile](https://servicenow-prod.fluidtopics.net/IVvY~ySDeT8TrLBpDIiXRg "A unified employee profile provides the employee information and offers extensibility for BUs."){#ecpro-roles__table_zs3_3n1_xcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Employee profile admin \[sn_employee.admin\] | Configures employee profile | * image_admin * ml_admin {#ecpro-roles__ul_at3_3n1_xcc} |
[Tabela 2. Employee profile roles and descriptions]

{#ecpro-roles__table_zs3_3n1_xcc}

## Content Analytics {#ecpro-roles__section_wn2_pjk_rcc}

For more information, see [Content Analytics](https://servicenow-prod.fluidtopics.net/pYkCsveThTBXCzVBQUn_nA "Monitor and measure the impact of the content you provide through the Employee Center and in campaigns using Content Analytics."){#ecpro-roles__table_c1c_qjk_rcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Content analytics admin \[sn_cda.analytics_admin\] | Configures tracking profiles and customizes dashboards | * sn_cdap.admin * user_admin * sn_cda.analytics_reader {#ecpro-roles__ul_vnz_tkk_rcc} |
| Content analytics reader \[sn_cda.analytics_reader\] | Can view and interact with dashboards | pa_viewer |
[Tabela 3. Content analytics roles and descriptions]

{#ecpro-roles__table_c1c_qjk_rcc}

## Content engagement {#ecpro-roles__section_r55_2kk_rcc}

For more information, see [Content engagement](https://servicenow-prod.fluidtopics.net/DcczcjfjLVEj0tu8tHcSYw "Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.") {#ecpro-roles__table_s55_2kk_rcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Content engagement admin \[sn_ce.admin\] | Configures reaction icons for news articles [Content engagement](https://servicenow-prod.fluidtopics.net/DcczcjfjLVEj0tu8tHcSYw "Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.") | sn_ce.moderator |
| Content engagement moderator \[sn_ce.moderator\] | Can remove reported comments from news articles | None |
[Tabela 4. Content engagement roles and descriptions]

{#ecpro-roles__table_s55_2kk_rcc}

## Content Experiences {#ecpro-roles__section_vjk_xkk_rcc}

For more information, see [Creating campaigns](https://servicenow-prod.fluidtopics.net/MnuP1XDqtdqZj7WqtswQyQ "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.") {#ecpro-roles__table_wjk_xkk_rcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Campaign admin \[sn_ca.campaign_admin\] | Can access, modify, or delete any campaign | * sn_ca_pa.admin * sn_ca.campaign_manager {#ecpro-roles__ul_z5k_2lk_rcc} |
| Campaign manager \[sn_ca.campaign_manager\] | Creates content, assembles content into campaigns, and reviews performance metrics for published content | * pa.viewer * sn_ca.content_manager * sn_ca.campaign_approver {#ecpro-roles__ul_pxf_qlk_rcc} |
| Campaign approver \[sn_ca.campaign_approver\] | Reviews and approves campaigns | sn_cd.content_approver |
[Tabela 5. Content experiences roles and descriptions]

{#ecpro-roles__table_wjk_xkk_rcc}

## Content Governance {#ecpro-roles__section_k4p_wlk_rcc}

For more information, see [Managing content requests](https://servicenow-prod.fluidtopics.net/9a5eWF9C5FwPOtG8GYm_Dg "Content Governance provides a streamlined way for employees to ask for content to be created, track the progress, preview the content, and approve it before it is published.") {#ecpro-roles__table_l4p_wlk_rcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Governance admin \[sn_cg.governance_admin\] | Can access, assign, or modify any content request | sn_cg.governance_manager |
| Governance manager \[sn_cg.governance_manager\] | Can access open content requests and modify the status | None |
| Content requester \[sn_cg.content_request_user\] |   | None |
| \[sn_cg.content_request_item_user\] |   | None |
[Tabela 6. Content governance roles and descriptions]

{#ecpro-roles__table_l4p_wlk_rcc}

## Content Publishing {#ecpro-roles__section_zvp_fwk_rcc}

For more information, see [Creating employee communications](https://servicenow-prod.fluidtopics.net/pMQxGUBrApQKMu666osk7Q "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.") {#ecpro-roles__table_awp_fwk_rcc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Content Admin \[sn_cd.content_admin\] | * Define [Content Ownership](https://servicenow-prod.fluidtopics.net/JupTYVqSPfbC1qxG9_M0tQ "Define who has permission to create content, where they can publish it, and which employees can view it.") * Connect Content Publishing with a [Video hosting integrations framework](https://servicenow-prod.fluidtopics.net/XRnh6lfWafD8N0JQHsnjfw "Connect Content Publishing with a video hosting service, to make the hosted videos available for content authoring and publishing.") {#ecpro-roles__ul_brx_zdp_xbc} | * Content Manager \[sn_cd.manager\] * Template Owner \[sn_cd.content_template_owner\] * sn_cg.governance_admin * sn_cg.content_request_user * sn_cg.content_request_item_user * sn_cd.content_category_owner * sn_cda.analytics_admin * sn_ex_emp_fd.portal_stats_manager {#ecpro-roles__installed-with-content-delivery_ul_slc_sjx_fyb} |
| Content Manager \[sn_cd.content_manager\] | Create, edit and publish content in [Content Publishing](https://servicenow-prod.fluidtopics.net/pMQxGUBrApQKMu666osk7Q "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.") | * localization_requestor * sn_cg.governance_manager * sn_cg.content_request_user * sn_cg.content_request_item_user * sn_esign.config_manager * sn_cd.content_approver * sn_cda.analytics_reader {#ecpro-roles__ul_hyq_v4f_wcc} |
| Content approver \[content_approver\] | Reviews and approves content | approver_user |
| Content category owner \[sn_cd.content_category_owner\] | Create, edit, and delete content categories | None |
| Template Owner \[sn_cd.content_template_owner \] | This role allows users to create [Content templates](https://servicenow-prod.fluidtopics.net/hmDc8dcv5w5~5dKXFgm0Cg "Content templates empower content creators to efficiently publish large volumes of news articles. Each template defines the article layout, publishing schedule, destination, and target audience. By associating a news article with a content template, the system automatically generates publish plans, which reduces the effort required to publish content.") for news article content creation and publishing. | sn_cd.content_manager |
[Tabela 7. Content publishing roles and descriptions]

{#ecpro-roles__table_awp_fwk_rcc}