---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR profile editable field configuration

# HR profile editable field configuration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

An option in Human Resources Configuration provides a list of HR profile fields that can
be enabled for edit. Understand the difference between how the personal and the employment
information fields are updated in the HR profile based on this configuration.

Typically, organizations allow employees to update certain personal information, but not
sensitive and employment information. HR agents or managers change this information. For
example, employees can change their home address and personal email address, but the manager must
update the position when the employee is promoted.  
Nota:  
Use the configurable allow list to add fields that users can modify themselves. This allow list is a system property and accessed by going to AllHR AdministrationProperties. The list of user editable fields appears as comma separated list. The property name is sn_hr_core.hr_profile_editable_fields.
For more information about adding or modifying HR profiles, see [Add or modify an HR profile](https://servicenow-prod.fluidtopics.net/qkK2qcxKB0xfBY1AxehjIw "Employees can directly edit some information in their HR profile, such as emergency contact information, but they are restricted from editing certain fields. If employees want to change information that they are restricted from editing, they must submit a general request to HR for the changes.")

The HR profile fields that users or managers can edit without HR approval include \<number of fields\> option in Human Resources Configuration provides the list of
editable HR profile fields. The following list of fields indicates which of the configurable
fields contain personal and which contain sensitive and employment information.  
{#c_HRProfileEditableFieldConfig__table_zdf_4n3_hdb__entry__2}

| Personal information fields | Sensitive and employment information fields |
|-|-|
| * Home address * Home city * Home country * Home phone * Home state/province * Home zip/postal * Middle name * Personal email * Personal mobile phone * Prefix * Work email * Work mobile * Work phone {#c_HRProfileEditableFieldConfig__ul_agg_mtc_ss} | * Date of birth * Department * Employee number * Employment end date * Employment start date * Employment type * Ethnicity * First name * Gender * Last name * Location * Location type * Manager * Nationality * Notice period * Place of birth * Position * Probation end date * Probation period * Time type {#c_HRProfileEditableFieldConfig__ul_qgr_mtc_ss} |
[Tabela 1. Configurable fields]

{#c_HRProfileEditableFieldConfig__table_zdf_4n3_hdb}

In the configuration option field list, all the personal information fields are enabled for
edit by default. All employees can open their HR profile from the HRSM Portal and update these
fields. If you do not want to allow employees to update one or more of these fields, disable
editing by clearing the check box in the configurable list. For example, you do not want
employees updating their work email address or phone number.

ACLs control the HR profile personal information fields, which can be modified for more
controlled access.

You must have the sn_hr_core.secure_info_reader role to view the Social
Security field on an HR profile. This role is contained in the
sn_hr_core.manager role.  
The employment information fields that you enable for edit allows a manager to update the field. However, the manager cannot open an employee HR profile. The manager must submit an employee information change request with the updated information. When the request to change the editable fields is submitted, the HR Employee Change Workflow takes the following actions.

* Opens an HR case.
* Updates the employee HR profile.
* Closes the HR case.
{#c_HRProfileEditableFieldConfig__ul_bfy_grc_ss}

To update any HR profile fields that are not editable, employees or their managers submit an
employee information change request. An HR case is created and the HR Employee Change Workflow is
started. The workflow requires that the change request is approved. When it is approved, the
fields are updated and the HR case is closed.

## At a Glance panel in Agent Workspace for HR Service Delivery {#c_HRProfileEditableFieldConfig__section_ykt_jmw_nnb}

The fields that appear on the At a Glance panel in Agent Workspace for HR Service Delivery are dependent on what fields appear in an HR profile.  
Nota:  
Fields with no data on the HR profile do not appear in the At a Glance panel.

If you want additional fields to appear on the At a Glance panel, see
[Configuring the form layout](https://www.servicenow.com/docs/access?context=configure-form-layout&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
**Conceitos relacionados**   

* [HR Profile](https://servicenow-prod.fluidtopics.net/kmJ83OsxnseZR2Y80X39PA "The HR Profile application stores confidential employee data, such as name, personal contact information, email addresses, employment history, and contacts, in the scoped version of HR.")