Install Health and Safety Case Management
You can install the Health and Safety Case Management application (sn_hs_cm) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
Antes de Iniciar
- Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
- Review the Health and Safety Case Management application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
Role required: admin
Por Que e Quando Desempenhar Esta Tarefa
The following items are installed with Health and Safety Case Management:
- Plugins
- Store applications
- Roles
- Tables
For more information, see Components installed with Health and Safety Case Management.
| Application | Description |
|---|---|
| Health and Safety Incident Management [sn_hs_im_incident] |
Installs safety-related employee incidents and observations capability for Health and Safety Case Management. For more information, see Install Health and Safety Incident Management. |
| Human Resources Scoped App: Core [com.sn_hr_core] |
Installs Case and Knowledge Management for creating HR cases from injury and illness records in Health and Safety Incident Management.
|
| Universal Request [com.snc.universal_request] |
Installs Universal Request application that supports cross-departmental collaboration and unified employee experience. For more information, see Universal Request for Health and Safety cases. |