Workplace agents can print the workplace task details related to a workplace case. The task reports contain reservation details, services, and all other relevant information.
Antes de Iniciar
Verify that you have installed the required plugins.
Role required: sn_wsd_case.workplace_agent
Procedimento
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Log in to Workplace Agent for mobile application.
The launch screen opens with your Work view.
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On the Work view page, go to any one of the following sections to view the cases and tasks.
- My work overview
- My work
- Group work
- Unassigned work
- Opcional:
If you know the parent case of the task, select the case.
The case details page opens separately.
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Select the task.
The task details page opens separately.
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Select Print task.
A confirmation message appears.
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Select Yes.
The downloaded document displays the workplace task details.