Create a workplace case on behalf of an employee through Workplace Agent for mobile

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create workplace cases on behalf of an employee in the Workplace Agent for mobile work view page.

    Antes de Iniciar

    Verify that you have installed the required plugins.

    Role required: sn_wsd_case.workplace_agent

    Procedimento

    1. Log in to Workplace Agent for mobile application.
    2. On the Work view page, click the quick action option on the top corner of the header.
    3. Tap Create a case.
    4. On the Create a case page, select any option.
    5. On the form, fill in all the required details.
    6. Tap Submit.