Configure Google as calendar provider

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 3 min. de leitura

    • Configure Google as calendar provider to start synchronizing reservation. Link it to the connection and credential alias and configure rooms to start synchronizing.

    Antes de Iniciar

    Ensure the following:
    • As a personal authentication mode user, you must have a valid mailbox in the Google. The user is identified by the email address. The same email address must be specified in the delegated user email address where it’s necessary.
    • Application scope is set to Google Calendar Spoke. Otherwise, do the following:
      1. Select the Application scope icon (Application scope icon.) on the top-right corner of your Employee Center homepage.
      2. In the drop- down, select the option consisting Application scope:.
      3. In the filter navigator, search and select Google Calendar Spoke.
      4. Refresh the page.
    Nota:
    For calendars to synchronize successfully, you must have an email address that matches that of the provider.

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    Configure Google Calendar as a calendar provider. If you want to use your own alias, enable the Override alias option and specify the alias.

    Procedimento

    1. Navigate to All > Workplace Calendar Synchronization > Configuration > Calendar Providers.
    2. Select New.
    3. On the form, fill in the fields.
      Tabela 1. Provider form
      Field Description
      Name Name of the calendar service. For example, Google Calendar.
      Description Description of the calendar service.
      Active Option to activate the calendar provider.
      Calendar processor Calendar processor for the synchronization. Select Google Calendar from Provider Configuration.
      Override alias? Option to enable selection of a Connection and credential alias from Provider Configuration. Select this option if you want to use your own connection and credential alias only. If the option is not selected, the default connection and credential alias, Google_Calendar is used.
      Connection & credential alias Select the Connection and credentials alias that you created on your own from Provider Configuration. This option appears only if you have selected the Override alias? option. If an alias is not specified, then the default connection and credential alias is used.
      Page size Page size of the calendar items.
      Sync batch size Size of batches during a synchronization. This field is automatically set to 500, which means a sync batch handles 500 items at a time. If there are more than 500 items, the rest is displayed in the next sync batch.
      Sync batch interval Time interval between sync batches. This field is automatically set to 60 seconds.
      Sync start date time The start date and time of the synchronization. The sync generates information from this date.
      Importante:
      The past sync duration must not exceed 1825 days.
      Sync end date time End date and time of the synchronization. The sync generates information until this date. The recommended setting is at least 5 years from the Sync start date time.
      Importante:
      The past sync duration must not exceed 1825 days.
      Synchronize past reservations Select the option to synchronize all the past reservations from the specified Sync start date time to the Sync end date time.
      Synchronize attendees Enable this option to synchronize attendees as well while synchronizing reservations.
      Delegated user email Delegated user email address that is used to create reservations and to receive updates on room calendars as notifications.
      Nota:
      If multiple delegated users manage multiple rooms, a separate calendar provider record must be created for each user to manage their respective rooms. This process requires retrieving individual tokens for each user, creating separate connections and credential aliases, and mapping them to the respective calendar provider.
    4. Select Submit.

    Resultado

    Google Calendar is configured as calendar provider.

    O que Fazer Depois

    • Set the scheduled job, WSDRS Sync Calendar items to True. The scheduled job is set to False by default and it must be enabled to start synchronizing. You can set the scheduled job time as you want. At any time, you can also manually execute it.
    • If you enabled the Sync past reservations field, you must perform the following actions:
      1. Scroll down to Reservable Sync Configurations related list
      2. In the Location column, select location.
      3. On the Location form, select Sync Location.
      Perform Step 2 and Step 3 on all the Reservable sync config records.
    • Add multiple Reservable Sync Configurations