Add events to a team calendar
Create a meeting, training, time-off request, or an adhoc work event from the team calendar.
Antes de Iniciar
Role required: sn_hr_wfo.admin
Procedimento
- Navigate to .
-
Click the Schedule (
) icon.
- Click the Team Calendar tab.
- Click +New.
-
Create an event.
To Do this Create a meeting, training, or time-off request. - Do one of the following:
- To schedule a meeting, select Meeting.
- To create a training event, select, Training.
- To create a time-off request, select Time-off.
- Fill in the event form.
- In the Title field, enter a name for the meeting.
- Add the required names for the event:
- For a meeting, in the Attendees field, enter the names of the meeting attendees.
- For a training, enter the names of the agents who want to be trained in the Trainees field.
- For a time-off request, enter the names of the agents in the Agents field.
- In the Start date field, click the calendar icon and select the date you want to start the meeting and click OK.
- In the End date field, click the calendar icon and select the date you want to end the meeting and click OK.
- If the meeting spans for the whole day, click the All Day slider.
- In the Description field, enter a description for the meeting.
Create a work shift - Click Work.
- In the Attendees field, start typing the name of each of the attendees for the meeting and select the name.
- In the Start date field, click the calendar icon and select the date you want to start the meeting and click OK.
- In the End date field, click the calendar icon and select the date you want to end the meeting and click OK.
- Click the Select Shift field and select a shift.
- Do one of the following:
- Click Save.