Configure Connect chat support queue

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Connect Support is a real-time messaging tool that enables support agents to easily track their support cases, find solutions, and resolve problems quickly.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > Connect > Support Administration > Queues.
    2. Click New or open the default Universal Request Chat queue.
    3. On the form, update or fill in the details.
      For more information, see Administer Connect Support queues topic on the product documentation site.
    4. Click Submit.