Configure users and groups

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • A user is an individual who can access your instance and a group is a set of users who share a common purpose. The users associated with a group are listed as group members.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    Group information is used across most processes in the ServiceNow AI Platform for assigning work to teams and requesting approvals. Any rule that is applied to a UR group is automatically assigned to all the group members, for example, roles and assignment rules.

    Procedimento