Properties installed with Workplace Core

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 3 min. de leitura
  • Customize the properties available with Workplace Core.

    These properties are available for Workplace Core.
    Nota:
    All of these properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.
    Tabela 1. Properties for Workplace Core
    Property Description
    sn_wsd_core.AUTO_ASSIGN_LOCATION Enables auto-assignment of workspaces when employees make workspace reservation requests.
    • Type: true|false
    • Default value: false
    Nota:
    Once this feature is enabled, the fields related to workplace locations such as Area, Space preference, and Space do not appear on the Workspace Reservation form. Enable this feature only if all employees have a designated workspace in their user profiles in the User Workplace Profile [sn_wsd_core_workplace_profile] table. For more information, see Mapping employees to their designated workspaces.
    sn_wsd_core.CANCEL_RES_BUILDING Determines whether the reservations made for spaces should be canceled based on the value of the Is reservable field.
    • Type: true|false
    • Default value: false

    If this property is set to true, then the application cancels all the workspace reservations that are made for the areas and spaces of those buildings or floors for which the value of the Is reservable field is set to false.

    sn_wsd_core.CLEANING_TASK_MAX_DURATION Determines the duration (in days) by when you want the pre-cleaning and post-cleaning tasks to be executed.
    • Type: Integer
    • Default value: 7
    sn_wsd_core.floor_plan.portal.show_non_reservables Determines whether non-reservable workspaces appear in grey on the floor plan in the Workplace Service Portal.
    • Type: true|false
    • Default value: false
    Nota:
    Changing this value to true can negatively affect performance.
    sn_wsd_core.floor_plan.portal.show_reservation_details Determines whether reservation details appear when users point to booked spaces on the floor plan in Workplace Service Portal.
    • Type: true|false
    • Default value: false
    sn_wsd_core.REQUEST_MAX_DURATION Determines the maximum number of days that an employee can request a space reservation for at one time.
    This property is applicable when an employee requests a space reservation for multiple days.
    • Type: Integer
    • Default value: 7
    sn_wsd_core.show_book_uber Determines the visibility of the Book Uber button on the Now® Mobile app.
    If this property is set to true, then employees can select Book Uber from their confirmed reservations on their mobile devices. Users are redirected to the Uber mobile app.
    • Type: true|false
    • Default value: false
    sn_wsd_core.wsd_inbound_email Checks for emails that are received for the ServiceNow® Workplace Service Delivery and Workplace Case Management applications.

    This property has been renamed from the sn_wsd_case.wsd_inbound_email property in Workplace Case Management version 1.0.1.

    This property is available only for Workplace Safety Management 2.0.3 or later.
    • Type: String
    • Default value: askwsd@example.com
    • Location: System Property [sys_properties] table
    sn_wsd_core.floor_transform_map Enables you to configure customized transform maps.
    • Type: string
    • Default value: 2528fbf70f201010dbc3d2d92f767e04
    sn_wsd_core.ENABLE_RSV_CHECK_IN Enables reservation check-in and check-out via email.
    If this property is set to true, then employees can check in and check out a reservation.
    • Type: true|false
    • Default value: false
    sn_wsd_core.dfx.rebuild_cache.max_floors Enables you to specify the maximum number of floors to build for an entity cache at any time.
    • Type: Integer
    • Default value: 20
    sn_wsd_core.CANCEL_RES_LOCATION Enables you to cancel all future reservations made on a location level. Set the Is reservable field to false for the location.
    • Type: true|false
    • Default value: false
    sn_wsd_core.ALLOW_USER_SHIFT_FILTERING Enables a user to create shift-based reservations only if the user is part of that shift.
    • Type: true|false
    • Default value: false
    sn_wsd_core.ALLOW_AVAILABILITY_FILTERING Displays only the available buildings and floors in the reservation record producers.
    • Type: true|false
    • Default value: false
    Nota:
    If the property is set to true, then the selected workplace locations take a longer time to load.
    sn_wsd_core.MULTI_DAY_AVAILABILITY Displays only the available areas and spaces in multi-day reservation record producers.
    • Type: true|false
    • Default value: false
    Nota:
    If the property is set to true, then the selected workplace locations take a longer time to load.
    ARRIVAL_REQUEST_MAX_FUTURE_DAYS Enables you to specify the maximum number of days in the future until when employees can schedule their arrival.
    • Type: Integer
    • Default value: 7