Employee Readiness Surveys

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 4 min. de leitura
  • The ServiceNow® Employee Readiness Surveys application lets you evaluate the readiness of your workforce to return to the workplace by asking users to complete a survey.

    Employee Readiness Surveys is an application that you install to use with Emergency Outreach. For information about Emergency Outreach and how surveys are sent via outreach notifications, see Emergency Outreach.

    Employee Readiness Survey

    After you install the application, the check-in administrator for Emergency Outreach can view and edit the survey questions to suit your needs. New surveys can be added, for example, to evaluate users in different regions or address other concerns.

    The check-in administrator sends the surveys to targeted audiences using the Emergency Outreach notification methods.

    Use guided setup to implement Safe Workplace suite Safe Workplace apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Use with other Safe Workplace suite Safe Workplace applications

    Employee Readiness Surveys is part of a suite of ServiceNow® Safe Workplace suite Safe Workplace applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

    All Safe Workplace suite Safe Workplace applications are available in the ServiceNow Store.

    Safe Workplace suite Safe Workplace for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite Safe Workplace applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.
    Nota:
    Now® Mobile capabilities are not currently supported in FedRamp Mod/IL2 and FedRamp/IL4 (GCC) environments. Customers running Safe Workplace suite Safe Workplace applications in those environments will need to leverage web interfaces and configure email notifications instead of Now Mobile push notifications.
    Tabela 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite Safe Workplace apps [KB0030258] article in the Store Help Center for more information.

    Domain separation for the Employee Readiness Surveys application

    Surveys are configured and managed through the Survey Management application on your ServiceNow instance. For information about how domain separation is supported, see Domain separation for Survey Management.

    Additional resources