Configure signal schedules in Proactive Prompts

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Schedule that determines when to run the signal configuration to generate prompts that notify the user to act on.

    Antes de Iniciar

    The signal schedule is the triggering action in the prompt's workflow that evaluates the configuration and generates prompts that are then delivered to users.

    Role required: sn_pp.admin

    Procedimento

    1. Navigate to All > Proactive Prompts > Signal Schedules.
    2. Select New.
    3. On the form, fill in the fields:
      Tabela 1. Signal schedule form
      Field Description
      Name Name of the signal schedule job.
      Active Option to activate the signal schedule job.
      Conditional Option to run the scheduled job based on certain conditions in the associated script.
      Condition Conditional script that determines whether a scheduled job must run. The last expression of the script should evaluate to a Boolean (true or false) value.
      Nota:
      This field is displayed only when the Conditional option is selected.
      Run Type of schedule to execute the job on. The available options are:
      • Daily
      • Weekly
      • Monthly
      • Periodically
      • Once
      • On demand
      • Business Calendar: Entry Start
      • Business Calendar: Entry End
      Time zone Time zone of the signal schedule job.

      The Use System Time Zone option causes the job to run in the time zone of the instance running the job. If no time zone is selected, the job runs in the time zone of the user who entered the time.
      Time The time when the schedule must be executed in 24-hour clock format.
      Nota:
      This field is available only when the Run field value is Daily, Weekly, or Monthly.
    4. Select Submit.