Submit a time off balance query in HR Service Delivery Advanced Integration with Oracle HCM

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Submit a query related to your time off balance in the Oracle HCM system from a ServiceNow instance.

    Antes de Iniciar

    Role required: none

    The View Time Off Widget works on the basis of Person ID ( Correlation_ID) field in the HR profile [sn_hr_core_profile] table. You will not be able to see your time off balances if your Person ID (Correlation_ID) is missing in your HR profile.

    Procedimento

    1. Navigate to Employee Center > Catalog > Benefits > Time off balances.
    2. View details of all your time off balances.
    3. In the Do you have any question regarding your time off balance? field, type in your query.
    4. Click Submit.
      An HR case is created under the HR Service, View Time Off – Oracle Cloud HCM.