Exploring Hiring Experiences
Hiring Experiences provides a multi-department, employee, and applicant experience portal to attract and retain top talent. Build your brand, increase user satisfaction, and enhance productivity across the enterprise.
Hiring Experiences overview
The Hiring Experiences suite streamlines & optimizes the hiring journey of your organization using ServiceNow AI Platform®, automation, & configurable workflows.
The Hiring tab allows hiring managers to manage their end-to-end hiring journey from the unified experience of Employee Center. It offers intuitive hiring workflows and seamless collaboration with recruiters to help make faster, more informed hiring decisions.
Recruiters gain full visibility through a centralized workspace that enables them to efficiently plan, prioritize, and manage job requisitions, applications, and interviews, offering deep data-driven insights and contextual actions within the workflow.
Interview capabilities empower hiring teams to manage evaluations efficiently and swiftly throughout the entire process, from interview setup to scheduling & support, to make data-informed hiring decisions.
Applicants feel connected and engaged through a password-free login and a personalized Applicant Center experience that supports them throughout their hiring process, enabling them to explore, understand, and take charge of their journey.
Applications in the Hiring Experiences suite
The Hiring Experiences suite consists of the following applications that work together to streamline and enhance the hiring process.| Hiring tab | The Hiring tab is a centralized hub for hiring managers, designed to facilitate efficient stakeholder collaboration and drive a streamlined and effective hiring process. |
| Recruitment Workspace | The Recruitment workspace centralizes job requisition tracking, boosts hiring efficiency, enhances applicant engagement, and enables recruiters to take smarter decisions with talent insights. |
| Interview Management | The Interview management application simplifies and optimizes the interview process through structured workflows, flexible scheduling options, automated reminders, and streamlined feedback collection, enabling faster and more collaborative hiring. |
| Applicant Center | Applicant Center offers a streamlined and tailored experience for applicants through a dedicated portal, enhancing their overall recruitment experience. |
| Talent Profile | Talent profile provides an aggregated view of internal and external talent types, enabling quicker hiring decisions by consolidating information on applicants, employees, contingent workers, and alumni in one place. |
| Opportunity Marketplace | Opportunity Marketplace provides employees an intuitive experience to explore career opportunities. |
Hiring Experiences users
| User | Description |
|---|---|
| Hiring manager | Hiring managers request job openings, track jobs, collaborate with recruiters, view and compare applications, provide feedback, and so on. |
| Recruiter | Recruiters can manage job requisition, view applications, collaborate with hiring managers and applicants, schedule and manage interviews. |
| Interviewer | Interviewers can view the job requisitions assigned to them, view applications, and interview applicants. |
| Applicant | Applicants can learn more about the company, track their job applications, view job details, and communicate with the hiring team. |
Hiring Experiences workflow
The infographic displays the different roles that the Hiring Experiences suite caters to.
- The hiring managers can request job openings, track jobs, collaborate with recruiters, view applications, and so on.
- The recruiters can manage job requisition, view applications, collaborate with hiring managers and applications, schedule and manage interviews.
- The interviewers can view the job requisitions assigned to them, view applications, and interview applicants.
- The applicants can learn more about the company, track their job applications, view job details, and communicate with the hiring team.
Hiring Experiences is designed for intelligent and optimized workflows and experiences that connect all the hiring stakeholders within a transparent and collaborative process.