AI Search for Curated Experiences

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Align the AI search to limit the search to the content associated with your taxonomy.

    Antes de Iniciar

    Role required: admin

    Deactivate the existing taxonomy so that the search configurations pick up the content from your taxonomy.

    Por Que e Quando Desempenhar Esta Tarefa

    For new customers, the AI search is enabled by default.
    Nota:
    AI Search returns additional results based on user roles:
    • Users with either the system admin or content admin role can see unpublished content.
    • For users with content approver roles, search results might include content for which they are not the audience. However, they cannot view the content unless they are part of the configured audience.
    • For users with content admin or content manager roles, search results shouldn't include content (such as news, company events or rich content) in AI search results if they don't meet the scheduled availability window, or for which they are not the configured audience.

    Procedimento

    1. Navigate to All > AI Search > Search Experience > Search Sources.
    2. Click ESC Portal Catalogs.
    3. In the Conditions field, set the Taxonomy topic . Taxonomy filter condition to point to your taxonomy to enable the search to focus on the content associated with your taxonomy.
    4. You can modify the other default filter conditions or leave them as-is.
    5. Click Update to return to the AI search source list.
    6. Click ESC Portal Knowledge Bases.
    7. In the Conditions field, set the Taxonomy topic. Taxonomy filter condition to point to your taxonomy to enable the search to focus on the content associated with your taxonomy.
    8. You can modify the other default filter conditions or leave them as-is.
    9. Click Update.