Configure Emergency Outreach notifications

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • A user with the admin role can add email notifications to use for any of the apps that communicate using Emergency Outreach. Each app provides a default email notification as an example to help with planning a new notification.

    Antes de Iniciar

    Role required: admin and sn_imt_checkin.checkin_admin

    Por Que e Quando Desempenhar Esta Tarefa

    The Emergency Outreach notification feature supports the following applications and base system outreach notifications.
    • Emergency Outreach: Request employee response indicating health status.
    • Employee Readiness Surveys: Send a survey link with questions to determine employee readiness to return to the workplace.
    • Employee Health Screening: Request that employees acknowledge their health status verification each day before they can return to the workplace.
    • Contact Tracing:
      • Schedule an email notification to request that employees in the workplace list other employees they were in contact with.
      • Schedule an email notification to request that employees review the organization's privacy policy and provide their consent to use their data for contact tracing.
      • Send an email notification to potentially exposed contacts in an exposure case to notify them that they might have been potentially exposed to an affected employee at the workplace.

    Procedimento

    1. Add an email notification to customize the send conditions and notification content for an outreach.
    2. Update the email notification used in the outreach notification.
    3. Add a Safe Workplace audience for the employees to whom you want to send the notification.
    4. Configure response options if an outreach requires them.
    5. Opcional: Create additional notification channels, such as Slack or Microsoft Teams through which you want to send notifications.
    6. Opcional: Add a survey such as the Employee Readiness survey to be sent with the outreach notification.

      For information about selecting the survey, see Send a readiness survey and view responses.

      For information about creating a survey, see Survey administration and Survey designer.

    7. Configure and send outreach email, mobile, and SMS notifications to your employees. Configure and send the outreach email and mobile notifications to your employees.
      Nota:
      SMS notifications are available only for outreach acknowledgments and daily health verifications.