The ServiceNow® Legal Matter Management application enables you to complete legal requests that need cross-departmental tasking and a workflow with a mechanism to store supporting documents and track important milestones.

• With its embedded record-level security, maintain the confidential and sensitive information of each record. Define a standardized process and workflow for various matter types using matter templates.
• With attorney client privilege workflow, you can mark matter as privileged and confidential to protect sensitive legal communications and comply with attorney-client privilege requirements.
• With the outside counsel engagement workflow, resolve legal matters using the expertise and services of an outside counsel.

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Explore Learn about how employees, paralegal staff, and lawyers use Legal Matter Management.	Set up Set up legal matter templates and complete other configurations.	Assign Assign legal matters to matter owners.
Manage Manage contract requests.	Analytics and Reporting Coordinate work and improve processes with preconfigured dashboards.	Reference Get details about components such as roles, tables, plugins, and store applications that are installed.