Associate content categories to topics

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Associate content from multiple content categories to a topic in the taxonomy.

    Antes de Iniciar

    Role required: knowledge_admin, taxonomy_admin

    User criteria required: Taxonomy Manager.

    Procedimento

    1. Navigate to All > Content Taxonomy > Topics.
    2. Select the topic where you want to associate a content category.
    3. Select the Add/remove content from categories related link.
    4. Select one of the following Content types
      • Knowledge Categories
      • Catalog item Categories
    5. In the corresponding collection list window, do one of the following actions:
      • Select a category and then click the right arrow icon (Right-arrow icon.) icon.
      • Double-click a category.
      Nota:
      In the Collection list, you can search for knowledge or catalog categories by entering the category name or by using wild cards (*).
    6. Click Save.
      When you associate a category to a topic, all the Knowledge Base articles or Service Catalog items belonging to the selected categories are associated with the topic.
      Nota:
      The time taken to associate all the content with a topic depends on the number of Knowledge Base articles or Service Catalog items that a category contains. This is a one-time activity.

    O que Fazer Depois

    For more information, see Taxonomy and connected content.