Opportunity publishing approval
The Opportunity Marketplace's publishing approval framework streamlines the approval process, allowing Opportunity Owners to submit drafts for approval and receive notifications upon approval or rejection.
- The Opportunity Owner can submit a draft opportunity for approval from the Create an opportunity form and monitor the status of the approval request. They receive an email notification when the Opportunity Approver approves or rejects the draft.
- The Opportunity Approver is notified of the approval request via email and an assigned approval task. They can review the opportunity draft and either approve or reject with comments from the notification interface.
- Admins can configure approver users and additional approval rules.
Approval workflow
Each out-of-the-box opportunity type (gig, volunteer, and project) has a respective subflow to facilitate the approval workflow. Each subflow has default configurations, which determine the conditions under which the opportunity is sent for approval.
- If the conditions are met, the subflow requests approval from the users listed in the Opportunity Type Auxiliary [sn_opp_market_opportunity_type_aux] table for that respective opportunity type.
- If an approver approves the opportunity, the system notifies the Opportunity owner and publishes the opportunity.
- If the approver rejects the opportunity, the system reverts the opportunity to draft state and notifies the Opportunity owner of the approver’s feedback, which they can implement and resubmit for approval.
The following diagram provides a visual of the approval workflow:
| Subflow | Settings description |
|---|---|
| Gig opportunity posting & editing approval | This subflow sends the opportunity for approval if it requires a time commitment of 20 or more hours per week (line 2). Unlike the other two subflows, this one assigns the opportunity owner’s manager as the approver (line 7-10) in addition to the listed approvers. |
| Volunteer opportunity posting & editing approval | This subflow requires approval for the opportunity if the total number of participants is twenty or more (line 1). |
| Project opportunity posting & editing approval | This subflow requires approval for the opportunity if the total number of participants is five or more (line 1). |
Project opportunity posting & editing approval flow is assigned to the project opportunity type out-of-the-box; for volunteer and gig opportunity types, the admin must manually assign the flow. For
the steps on assigning the approval flows, see .Project opportunity posting & editing approval or Volunteer opportunity posting
& editing approval flows, as they support opportunities with multiple roles.Approvers
If your instance has demo data loaded, the group OPM Opportunity Approvers is assigned to the gig, volunteer, and project opportunity types. An admin can add users to the OPM Opportunity Approvers
group to review all opportunity drafts. Alternatively, the admin can define approvers for a specific opportunity type. For the steps on assigning approvers to an opportunity type, see step 4 of .
While the default subflow requires only one approval or rejection, the admin can configure alternative approval scenarios, such as requiring a greater number of required approvals to publish an opportunity or at minimum two rejections
to prevent the opportunity from being published.