Use Content Types to associate the content type category with a service portal widget to determine where content resides on your service portal.

Antes de Iniciar

Roles required: sn_cd.content_admin

The base system provides content types and content that you can use.

Procedimento

1. Navigate to All > Content Publishing > Advanced > Content Types.
2. Click New or an existing content type to edit.

   Field	Description
   Name	Unique name that describes the content.
   Category	The content type category. The types are: Portal Content Notification Content Community Content To-do Content Mobile Content See Portal content.
   Associated widgets	Widgets that can show the type of content you are defining or editing.
   Active	Indicates that the content type is active and available to use.
   Value	Unique identification of the content type.

3. Click Submit or Update.