A predefined sequence of automated or manual steps that a contract must go through to receive necessary approvals before execution.

A record of all changes made to a contract.

The process of creating, storing, and managing standard contract clauses and their variations to ensure consistency and compliance.

Mapping clauses to field groups and expected responses, which helps in automating the contract review process.

A centralized repository within ServiceNow where standard contract clauses and their approved variations are stored for easy access and consistent usage.

A Now Assist skill used to analyze contract documents for clause deviations, ensuring compliance with standard clauses and identifying potential risks

Dynamic placeholders within Microsoft Word documents that integrate with ServiceNow for inserting and updating contract content.

A visual interface that provides an overview of contract statuses, key metrics, and performance indicators.

The end-to-end process of managing contracts from initiation through execution, performance monitoring, and renewal or termination.

A secure, centralized storage within ServiceNow where all contract documents and related information are stored, providing easy retrieval and management.

A centralized interface within ServiceNow where contract-related activities are tracked and managed.

Predefined templates that are used to expedite the contract creation process and maintain consistency across agreements. These templates include placeholders for clauses, fields, dynamic tables, and signature blocks, which are automatically updated based on the information in a contract request.

A legally binding electronic method for signing contracts, with integrations available for providers such as DocuSign and Adobe Sign.

A portal for submitting contract requests.

Third-party cloud storage platforms such as OneDrive or Google Drive that can be integrated with ServiceNow for contract document management.

A program that integrates with Microsoft Word that enables a user to add content controls for metadata, clauses, signature blocks, and dynamic tables.

A contract request that requires legal team involvement for drafting, negotiation, or finalization of the contract.

A generative AI-powered feature that enhances productivity by suggesting contract clauses, and extracting metadata from a signed contract.

Specific commitments or duties outlined in a contract that parties are required to fulfill.

The process of tracking and managing obligations within ServiceNow to ensure compliance and timely execution.

A technology that converts scanned contract documents or PDFs into searchable and editable text within ServiceNow.

A contract request initiated and managed by the requester where the contract document is created using templates and clauses that have already been verified and approved by the internal contract team, reducing dependency on legal teams and accelerating processing.

A catalog item that allows end users to create records from the Service Catalog.

A contract request that is initiated and managed by the requester. The contract document is created by using templates and clauses that have already been verified and approved by the internal contract team. The self-served contract request reduces the dependency on legal teams and accelerates processing.

A marketplace where users can find and install applications, plugins, and enhancements for ServiceNow, including contract management extensions.

A contract request that requires the legal team to draft, negotiate, or finalize the contract.

A traditional handwritten signature on a physical contract document, sometimes required for compliance or regulatory purposes.