Use

Australia Employee Service Management

Release

australia

ft:locale

pt-BR

ft:publication_title

Australia Employee Service Management

ft:clusterId

emplsm

bundleId

emplsm

workflow

Employee

Using ServiceNow for Microsoft Teams and Microsoft 365

Versão de lançamento: Australia

Atualizado 12 de mar. de 2026

1 min. de leitura

Employees and agents can work together to resolve their issues for IT Service Management, HR Service Delivery, and Universal Request from within Microsoft Teams.

Importante:

Actions that require the admin role, can also be performed with the sn_now_teams.admin role.
From IT Service Management for Microsoft 365 (version 2.6.7), ServiceNow for Microsoft Teams is upgraded to ServiceNow for Microsoft 365.
From HR Service Delivery for Microsoft 365 (version 3.3.6), ServiceNow for Microsoft Teams is upgraded to ServiceNow for Microsoft 365.

For upgrading existing Microsoft Teams capabilities to Microsoft 365 applications, see Integrating ServiceNow with Microsoft 365 applications for Employee Experience.