Define the agent criteria for Universal Task

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Define the criteria for an agent so that the agent can access the parent table for Universal Task. The default criteria is that agents must have write access to the parent table.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    By using an extension point, you can add more conditions for agents to qualify as Universal Task agents. If this extension point is not implemented, agents with write access to the parent table are treated as UT agents for the parent table by default.

    Procedimento

    1. Navigate to All > System Extension Points > Scripted Extension Points.
    2. In the API name column, search for sn_uni_task.UniversalTaskParentAccess.
    3. To create an extension point script that defines the agent criteria for your service, click Create Implementations in the related link.
      To know more about extension points, see .
    4. Specify the criteria for an agent to have access to the parent table.
      For example, you might want to ensure that the agent belongs to a specific assignment group in addition to having write access for the parent table.