Campaign preview

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • When creating a campaign, you can preview the content prior to publishing it.

    Being able to see how your content looks to your audience is crucial to ensuring you have correct messaging and visuals. Campaign preview provides:
    • A way to verify that your campaign is error-free from a user, scheduling, and content perspective.
    • A method to gain insight and an accurate view into your content and overall campaign.
    • A means to preview a single piece of content, a stage, or a full portal view.

    Single content preview

    Single content preview provides a view of the following content types:
    • Banner
    • Calendar
    • Event
    • Rich text (styled content)
    • URL
    • Video
    • Notification
      • Email
      • SMS
      • Push
    • To-do (content shown as to-do in the service portal or ESC)
    • Audience the content is targeted to
    • Content type
    • Stage details the content belongs to
      Nota:
      Mobile (with exception to Push and SMS) and community content are not available for preview.
    Campaign Preview Single piece of content banner

    Stage preview

    Stage preview provides a view into all content in a stage or bundle of a campaign.

    You can also view a specific page (not just your home page if you are presenting content on multiple pages).

    For more information, see Preview single content.
    Nota:
    Also available in full portal preview.

    Campaign Preview - Stage

    Full portal preview

    Full portal preview provides a view into all content that appears on your portal. There are filters you can use to view:
    • A specific stage within your campaign
    • Content targeting a specific audience
    • A specific page (not just your home page if you are presenting content on multiple pages)
      Nota:
      Also available in stage preview.

    Campaign Preview Portal

    Only pages with content are available for preview.

    Information tags

    When previewing your campaign content, a blue outline and information tags shows you what content on your portal is part of your campaign. It also shows additional information about the content like a URL, and what stage the content is part of.Campaign Preview - Information tags
    Nota:
    Previews can't be edited.

    Content highlight

    Content highlighted in blue is active and content highlighted in grey is inactive.

    Campaign Preview property

    If you have multiple service portals, use the sn_ca.campaign.preview.portal_url_suffix property to select the portal you want to render campaign previews. Navigate to Content Experiences > Configurations > Properties to view this property.