Add document content controls using Microsoft Word add-in for ServiceNow Contracts

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Add content controls using the Microsoft Word add-in for ServiceNow Contracts. Content controls act as placeholders in contract templates.

    The Microsoft Word add-in for ServiceNow Contracts enables you to add content controls for metadata, signatories, clauses, and table into the contract document from the following tabs.
    • Metadata: View and add metadata for fields, variable, and variable sets to pre-fill the information in the contract document.
    • Signatory: View and add signatories to add their signatures in the contract document.
    • Clauses: View and add clause and clause variations to a contract document.
    • Table: Determine the data that will be added from a data source table in your ServiceNow instance to a table in a contract document
      Figura 1. Contract template components in Microsoft Word add-in
      The image shows the components of the Microsoft Word add-in for ServiceNow Contracts

    You can also switch application scope and log out using the following options:

    • Switch scope icon: Use the switch scope icon (Switch scope icon) to set the correct scope to enable editing of the contract template. This icon is active when you select a contract template for editing and also have an admin role.
    • Logout icon: Use Logout icon (Logout icon) to log out from Microsoft Word add-in for ServiceNow Contracts.
      Nota:
      If you are directed to platform page instead of Word Add-in page when you re-login, follow the steps mentioned in this KB article to resolve the issue.