Manage taxonomy for Now Mobile

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Clone the default taxonomy or create your own taxonomy and map it to the Mobile Employee Service portal (MESP) to ensure the right taxonomy gets assigned.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > Content Taxonomy > Taxonomies
    2. Click the default Employee taxonomy.
    3. Click Clone.
    4. Enter the New Taxonomy Name in the dialog box that appears and click OK.
      This copies the taxonomy and its contents to the new taxonomy. Optionally, you can manually create a taxonomy and add your topics. For more information, see, Create taxonomy
    5. Modify the taxonomy content and click Update.
    6. Deactivate the existing taxonomy so that the search configurations pick up the content from the new taxonomy.
    7. Navigate to Service Portal > Portals.
    8. Click Mobile Employee Service Portal.
    9. In the Taxonomy tab related list, add the new taxonomy that you created.
    10. Click Update.