Using Contracts and Entitlements Workflows

  • Release version: Xanadu
  • Updated September 24, 2024
  • 1 minute to read

    • Learn how contracts and entitlements using workflows enable you to create and manage service contracts, service contract lines, and entitlements.

    You can manage the life cycle of customer service contracts and entitlements from offer creation to contract generation using contracts and entitlements workflows. Using workflows you can perform the following functions:
    • Create, suspend, resume, cancel, and renew service contracts.
    • Create, modify, suspend, resume, cancel, and renew service contract lines, and entitlements.

    You can suspend, resume, cancel, and renew multiple entities at once.