---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Edit your community profile photo and personal information

# Edit your community profile photo and personal information {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can change your community profile photo and edit your personal information.

## Before you begin

Role required: sn_communities.community_user

You can only edit your community profile if you are logged in to the community.

## About this task

There are two ways of accessing your community profile.

## Procedure

1. From the Community homepage, perform one of the following actions.
   * Click the Community menu and then click Profile on the Community homepage.
   * Click your name or profile photo and then click Profile.
   {#customize-your-profile__choices_kth_nsr_n1b}
2. To change your profile picture, click Upload Picture.  
   A file system upload is initiated. Choose an image in .png or .jpg format and click Open.
3. To change a field value, click the value to display a pop-up window.
4. In the field value pop-up window, select the desired value and click Save.  
   Repeat this step for each field that you want to update.  
   The following table includes a description of the fields on the User Profile page.{#customize-your-profile__table_eq2_y1t_xz__entry__2}

   | Field | Description |
   |-|-|
   | Company | Name of your employer. |
   | Title | Your job title. |
   | Department | Your job department. |
   | Location | Your address, city, and state. |
   | Bio | A short description about yourself. |
   | Email | Your email address. Note: Use the email address used in your instance profile or the reset password features cannot be used. |
   | Business phone | The work telephone number where people can reach you. |
   | Mobile phone | Your mobile telephone number. |
   | Country | The country in which you work or reside. |
   | Time zone | The time zone in which you work or reside. |
   | Accessibility enabled | Use this toggle button to enable accessibility features. |
   [Table 1. User Profile fields]

   {#customize-your-profile__table_eq2_y1t_xz}
{#customize-your-profile__steps_v3y_blm_nsb}