---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Limit the number of task sys_ids returned for reverse matching rules

# Limit the number of task sys_ids returned for reverse matching rules {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Reverse matching rules return a list of case sys_ids. Limit the number of cases
returned by configuring the number in the reverse.matchingrule.entity.limit system
property.

## Before you begin

Role required: admin

## Procedure

1. In the navigation filter, type <kbd class="ph userinput">sys_properties.list</kbd>.
2. Search for the reverse.matchingrule.entity.limit system property.
3. In the number field, change the number of cases returned.  
   The default number is 30.

## Result

If the number of cases returned is more than the value listed in the system property,
the reverse matching rule does not run for Scripted and Selection Criteria matching
rules.