---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Register a product from the Consumer Service Portal

# Register a product from the Consumer Service Portal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Users with the consumer role can register their products from the Consumer Service
Portal.

## Before you begin

Role required: sn_customerservice.consumer

## Procedure

1. Log in to the Consumer Service Portal.
2. Click Support in the portal header and then click Register Product.
3. Type a search term in the search field and press Enter to display a list of products.
4. Click the Select button on the card for the desired product.
5. Enter the Serial Number and the Purchase Date for the selected product.
6. Click Register.  
   After the product is successfully registered, it appears in the My Products list, which includes the products registered to the current user.