---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Adding and associating company records with a business location

# Adding and associating company records with a business location {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a company record and associate it to an internal or an external business location.
{#associate-company-with-bus-loc__table_csm_zvb_ccc__entry__2}

| Task | Description |
|-|-|
| [Add a new company](https://www.servicenow.com/docs/access?context=t_AddANewCompany&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US) | Create a company record that represents vendors, manufacturers, or customers with whom you do business. |
| [Associate company records with a business location](https://servicenow-prod.fluidtopics.net/zEeBcPhA1mpm9PNTl1Uk5A#associate-company-records-with-business-location "Associate your company records with a business location to enhance service organization data model adoption across different industry verticals.") | Associate company records with a business location to indicate that a business location is a company. |
[Table 1. Configuration tasks for associating company records with a business location]

{#associate-company-with-bus-loc__table_csm_zvb_ccc}

## Associate company records with a business location {#ariaid-title2}

Associate your company records with a business location to enhance service organization data model adoption across different industry verticals.

### Before you begin

Add the Company field to an internal or an external business location form using the form layout. For more information, see [Add fields to a form layout in Table Builder](https://www.servicenow.com/docs/access?context=add-form-fields&version=xanadu&pubname=xanadu-application-development&ft:locale=en-US).

Role required: admin

### Procedure

1. Navigate to AllCustomer ServiceService OrganizationsInternal/External Business Locations.
2. Select the internal or external business location from the list that you want to associate a company record to.

3. Select the company record previously created from the Company field.
4. Select and hold (or right-click) in the header and select Save.

### Result

The company record is successfully associated with a business location.

*[\>]: and then