---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# View a publication

# View a publication {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Access the details of a publication and review them using the Targeted Communications menu.

## Before you begin

Role required: sn_customerservice.customer  
Note:  
To view a published publication, see [View a publication on the Customer Service Portal](https://servicenow-prod.fluidtopics.net/i_EhRfzP2wABGfinCAXcmg "View the details of a publication on the Customer Service Portal and download any attachments.")

## Procedure

1. Navigate to AllTargeted CommunicationsPublications.
2. Select a publication from the Publications list.

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