---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Ban a user

# Ban a user {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can ban a user from creating or editing content, for example, a user can be
banned for posting inappropriate content.

## Before you begin

Role required: sn_communities.admin, sn_communities.moderation_admin, or
sn_communities.community_moderator

## Procedure

1. Navigate to AllCommunityUser ProfileCommunity Profiles.
2. On the Community Profile, search the user in the Live Profile column.
3. Select the Preview icon (![Preview icon]()) next to the user.
4. On the Community Profile window, select Open Record.
5. On the Community Profile page, select Ban User.  
   The user is banned. In the Community Profiles list, the value in the Banned column is set to true.

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