---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create an account hierarchy

# Create an account hierarchy {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a parent-child relationship between two accounts.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllCustomer ServiceCustomerAccounts.
2. Select the desired child account.
3. Select the parent for this account in the Parent Account field.
4. Click Update.  
   The account hierarchy is displayed in a tree map on the Account form for the parent account.

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