---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Set notification preferences

# Set notification preferences {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set notification preferences to receive updates via email on the content that you are
following.

## Before you begin

Role required: sn_communities.community_user

## About this task

The Communities application separates the notion of subscriptions from notifications. It is
possible to subscribe to an item and disable notifications. You can also turn off
all notifications.

## Procedure

1. On the Community homepage, click CommunityNotification Settings.
2. Click Notification Preferences.
3. To manage your notifications in those areas, choose your category, such as Forums, Topics, Blogs, or Videos.  
   Choose the Network category and then choose
   View Network to view the community users, who are
   following you, or the community users that you are following.
4. In the Email column, toggle any item that should or should not send updates.
5. **Optional:** To turn all notifications on or off, toggle Receive Notifications.  
   Note:  
   Activity subscription modules will not be displayed in the Navigations
   and Subscriptions page, when you enable the disable_notifications flag.

   The isNotificationDisabled API checks the value of the
   disable_notifications flag. This API can also be used for blocking
   notification of other activity subscription modules.
**Related tasks**   

* [Subscribe to content](https://servicenow-prod.fluidtopics.net/vzAVs0qtsOU2p5i0qandWg "Subscribe to forums, topics, questions, blogs, and videos. You are automatically subscribed to content that you create.")

*[\>]: and then