---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Edit a recipients list

# Edit a recipients list {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Modify targeted communication recipient lists using Dynamically Added column in Recipients related list.

## Before you begin

Role required: sn_publications.author, sn_publications.admin,
sn_customerservice_agent, sn_customerservice_manager,
sn_majorissue_mgt.major_issue_manager

## About this task

The Recipients related list includes the Dynamically Added column which displays either True or False, depending on how a record was added:

* True for records that are dynamically generated, either by using the condition builder or by running a script.
* False for records that are added manually, either by using the Edit button on the Recipients related list or by file upload.

{#target-comm-edit-recipients-list__ul_upr_qdk_4db} The Active Communication column is set to True by default for both dynamically and manually added records. This field indicates whether or not the recipient requires active communication.

## Procedure

1. Navigate to AllTargeted CommunicationsRecipients Lists.
2. Select the desired list.
3. In the Recipients related list, click Edit.
4. Use the arrows to add or remove records.
5. Click Save.

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