---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add and configure the Portal Taxonomy Topic widget

# Add and configure the Portal Taxonomy Topic widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a Portal Taxonomy Topic widget to your portal to display topics that your users can get more information about and modify its presentation and behavior. Once a topic card is selected, users are redirected to relevant
knowledge articles and catalog items configured through the Portal Browse Taxonomy widget.

## Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see[Activate the UI Components for Customer Portals plugin](https://servicenow-prod.fluidtopics.net/Pb0heiF4RROdFS2ew2xp6g "You can activate the UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) to enable Configurable Portal widgets. The application installs related plugins if they are not already installed.")

If you have not already created the page to which you want to add the widget, see [Create a page for Configurable Portal widgets](https://servicenow-prod.fluidtopics.net/A6NdZO9SGG4PFGM0QWgoJg "Create a page into which you can add Configurable Portal widgets.").

Role required: admin or sp_admin

## Procedure

1. Navigate to the AllService PortalService Portal Configuration.
2. Select Designer.
3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
4. Select the Widgets tab.
5. In the Layouts section, drag the Container layout onto the portal edit page.
6. On the container, add a set of columns by selecting the plus button (![Plus button]()).
7. On the Widgets pane, in the Filter Widget field, enter <kbd class="ph userinput">Portal Taxonomy Topic</kbd>.
8. Drag the widget onto the container.
9. In the Edit page, select the Portal Taxonomy Topic widget.
10. Enable editing the widget by selecting the Pencil icon (![Pencil icon]()).
11. On the Instance form, fill in the fields.  
    For a description of the field values, see [Portal Taxonomy Topic widget instance options form](https://servicenow-prod.fluidtopics.net/aay1qxdqxtP64k90AUvi_Q "Instance options enable you to configure the Portal Taxonomy Topic widget on a portal page.").
12. Select Save.
{#add-conf-port-taxo-topic__steps_b3s_xhd_b1c}

## What to do next

[Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget](https://servicenow-prod.fluidtopics.net/GLfLzgKhV1GYhuWTCudENA "Enable users to access knowledge articles and catalog items in the Portal Taxonomy widget by selecting a topic on the card in the Portal Taxonomy Topic widget.")

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