---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a permission

# Create a permission {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a permission to use to define a user's access to a forum and the content in
the forum.

## Before you begin

Role required: sn_communities.admin

## About this task

Permissions are reusable. Before creating a permission, check if any existing
permissions match your requirements.

## Procedure

1. Navigate to AllCommunityAdministrationPermissions.
2. Click New.
3. On the form, fill in the fields.  
   {#create-permission__table_wyh_mvt_2cb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the permission. |
   | Description | Description of the permission. |
   [Table 1. Permission form]

   {#create-permission__table_wyh_mvt_2cb}
4. Click Submit.
{#create-permission__steps_xmt_qnj_b1b}
* **[Add access types to a permission](https://servicenow-prod.fluidtopics.net/uMGH0McHSCyIImwfFIAmyQ)**   
  Access types for a permission determine the access that users have to certain forums.
* **[Add content types to a permission](https://servicenow-prod.fluidtopics.net/cnrr23NXKqGFlccIj3wO7A)**   
  Content types for a permission determine the access that users have to certain content in a forum.
* **[Create a permission exception](https://servicenow-prod.fluidtopics.net/tEz0FVrVXizZQzdMfKoqaQ)**   
  Create a permission exception for users who require specific permissions for a forum.

*[\>]: and then