---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure assignment workbench properties

# Configure assignment workbench properties {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the properties related to the assignment workbench display.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllRouting and AssignmentProperties.
2. Set the following properties, as needed.

   | Option | Description |
   | Title for the macro button assignment_workbench.find.agents.title | Creates the title for the macro button on the task form. The default is Find Agents. |
   | When enabled opens the assignment workbench in a new window assignment_workbench.new.window | Opens the assignment workbench in a new window. The default is False. |
   | Number of agents per page assignment_workbench_no_of_agents | Set this property to 20, 30, or 50 agents. To get better performance, do not use more than 50 agents per page. The default is 30. |
   |-|-|

   {#set-assignment-workbench-properties__choicetable_v3v_fd1_cv}
3. Click Save.

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