---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a topic

# Create a topic {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a topic for users to create and share content.

## Before you begin

Role required: sn_communities.admin

## Procedure

1. Navigate to AllCommunityAdministrationTopics.
2. Click New.
3. On the form, fill in the fields.  
   {#create-topic__table_mxk_kc4_4bb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the topic. |
   | Description | A short description to define what the topic is. |
   | Parent | The parent topic, if required. If you enter a parent topic, the topic is listed as a subtopic of the parent topic. |
   | Image | An image that provides a visual reference that describes the topic. |
   | Knowledge category used for harvesting | The knowledge category used to categorize community discussions harvested to knowledge articles. |
   [Table 1. Topic form]

   {#create-topic__table_mxk_kc4_4bb}
4. Click Submit.  
   The topic is created and added to the list of topics.

## What to do next

Add a topic to a forum.

*[\>]: and then