---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Enable language selection for guest users

# Enable language selection for guest users {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The language selector widget enables guest users and unauthenticated users to select,
view, and update content in their preferred language.

When a user selects a preferred language, the portal content reloads into the selected language. The widget is enabled by default on the Knowledge portal, the Customer Service Management portal, and the Consumer Service portal.
Users can map their languages with regions to view all available languages in the form of a pop-up on the same screen.  
Figure 1. Language selector widget

If languages are not grouped, users can view all available languages as a full-screen experience.  
Note:  
The full screen mode is always available in the mobile view.  
Figure 2. Language selection experience without region grouping
**Related topics**   

* [Enable language selector widget](https://www.servicenow.com/docs/access?context=configure-header-menu&version=xanadu&pubname=xanadu-platform-user-interface&section=enable-lang-selector-widget&ft:locale=en-US)
* [Service Portal properties](https://www.servicenow.com/docs/access?context=properties-service-portal&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US)
* [Create regions for language selection in portals](https://www.servicenow.com/docs/access?context=create-regions&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US)