---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a gamification badge

# Create a gamification badge {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create gamification badges that users can earn for achievements within the community.

## Before you begin

Role required: sn_gamification.admin

## About this task

The gamification feature includes several predefined badges.

## Procedure

1. Navigate to AllCommunityGamification AdministrationBadges.
2. Click New.
3. Fill in the fields on the Gamification Badge form as necessary.  
   {#gamification-create-badge__table_acm_pjv_sk1__entry__2}

   | Field | Description |
   |-|-|
   | Gamification Module | The application to which the badge applies. The default module is Community. |
   | Badge Name | The name of the badge as it appears on the Community portal. |
   | Badge Display Order | The order of the badge indicates the rank. If a community user has multiple badges assigned to them, this field determines the sequence in which the badges are displayed. |
   | Active | Enable this check box to activate the badge. |
   | Description | A brief description of the badge as it appears on the Community portal. |
   | Badge Icon | The image file for the badge. Click to add the icon, choose the desired image file, and then click OK. Note: The recommended image size for ideal performance is 50 pixels by 50 pixels and less than 500KB. |
   [Table 1. Gamification badge configuration form]

   {#gamification-create-badge__table_acm_pjv_sk1}
4. Click Submit.  
   The newly created badge appears on the Gamification Badges list.

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