---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add and configure the Portal Quick Links widget

# Add and configure the Portal Quick Links widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a Portal Quick Links widget to the portal and modify its presentation and behavior. You can use the Portal Quick Links widget to display knowledge articles, external URLs, catalog items, or custom pages on your
portal.

## Before you begin

The UI Components for Customer Portals plugin must have been activated. For more information, see[Activate the UI Components for Customer Portals plugin](https://servicenow-prod.fluidtopics.net/Pb0heiF4RROdFS2ew2xp6g "You can activate the UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) to enable Configurable Portal widgets. The application installs related plugins if they are not already installed.").

If you have not already created the page to which you want to add the widget, see [Create a page for Configurable Portal widgets](https://servicenow-prod.fluidtopics.net/A6NdZO9SGG4PFGM0QWgoJg "Create a page into which you can add Configurable Portal widgets.").

Role required: sp_admin or admin

## Procedure

1. Navigate to the AllService PortalService Portal Configuration.
2. Select Designers.
3. On the Service Portal Designer page, search for and select the page to which you want to add the widget.
4. Select the Widgets tab.
5. In the Layouts section, drag the Container layout onto the portal edit page.
6. On the container, add a set of columns by selecting the plus button (![Plus button]())
7. On the Widgets pane, in the Filter Widget field, enter <kbd class="ph userinput">Portal Quick Links</kbd>.
8. Drag the widget onto the container.
9. In the Edit page, select the Portal Quick Links widget.
10. Select the Pencil icon (![Pencil icon]()).
11. On the Instance form, fill in the fields.  
    For a description of the field values, see [Portal Quick Links widget instance options form](https://servicenow-prod.fluidtopics.net/L4sZfKYz8x5THxUHQXgy_w "The instance options enable you to configure the Portal Quick Links widget on a portal page.").
12. Select Save.

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