---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Post and respond to content in the community

# Post and respond to content in the community {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Post and respond to content in the community to get answers or share
information.

## Before you begin

Role required: sn_communities.community_user

## Procedure

Perform one or more of the following tasks from the community homepage.
* **[Ask a question in the community](https://servicenow-prod.fluidtopics.net/2EawAZYUVk~uRsqnRAeoyg)**   
  Ask a question in a forum to get an answer from other community users.
* **[Reply to a question in the community](https://servicenow-prod.fluidtopics.net/QrPj63a42ETm97JS_zIBxg)**   
  Reply to a question or another reply.
* **[Post a blog in the community](https://servicenow-prod.fluidtopics.net/AhFcjKA8y8VgkZPR3tBnaw)**   
  Create a blog post and publish it immediately, schedule to publish at a specified date, or save it as a draft.
* **[Post a video in the community](https://servicenow-prod.fluidtopics.net/DZ~TifiupBQzyRUTQ48yvw)**   
  Post a video in a forum or sub forum.
* **[Comment on a blog or a video in the community](https://servicenow-prod.fluidtopics.net/iwoE2fbnV52K6mu39zC7AQ)**   
  Comment on a blog or a video or comment on another comment.
* **[Post a document in the community](https://servicenow-prod.fluidtopics.net/2nCIc0FdLQAMFoVrwjJxjg)**   
  If you have the proper permissions in a forum, you can share a document with colleagues, experts, or other community users. You can associate the document with as many topics as needed.
* **[Mention a user in the community](https://servicenow-prod.fluidtopics.net/vEINHPFzgv0PnJPIqZVliA)**   
  Draw attention to your content in the community by mentioning other community users in the post.
* **[Community events](https://servicenow-prod.fluidtopics.net/o2dQ~V3nlfG0ZU3pqS483A)**   
  Create, manage, and participate in events to encourage engagement across the community.
* **[Bookmark community content](https://servicenow-prod.fluidtopics.net/Kt1FUkxAB3GsgPnA2V26Bg)**   
  You can bookmark your favorite questions, blogs, videos, documents, and events. You cannot bookmark content in draft state or replies or comments.
* **[Provide feedback on community content](https://servicenow-prod.fluidtopics.net/0M62tN6YAdFTdrywc69sxg)**   
  Provide feedback on content that you find useful.