---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Add or remove an approver

# Add or remove an approver {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Facilitate approval process by adding or removing approvers from your publication workflow.

## Before you begin

Role required: sn_publications.admin

## Procedure

1. Navigate to AllTargeted CommunicationsPublication Workflow.
2. Select a workflow.  
   The approvers assigned to the workflow are displayed in the Approvers field.
3. To add an approver, click Edit Approvers next to the Approvers field and select an approver from the Users list.  
   This list includes users with the sn_publications.approver role. The selected user is added to the Approvers field. Approvals on workflows is a platform functionality. For more information, see [Approval and rollback workflow activities](https://www.servicenow.com/docs/access?context=c_ApprovalAndRollbackActivities&version=xanadu&pubname=xanadu-build-workflows&ft:locale=en-US).
4. To remove an approver, click Edit Approvers next to the Approvers field, select the approver's name, and then click Remove.  
   The approver's name is removed from the Approvers field.
5. Click Update.

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