---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure social media links in the Portal Polaris Footer widget

# Configure social media links in the Portal Polaris Footer widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure links to your organization's social media accounts in the footer of the portal page.

## Before you begin

The Portal Next Experience theme should have been activated.

The Portal Polaris Footer widget must have been configured. For more information, see [Configure the Portal Polaris Footer widget](https://servicenow-prod.fluidtopics.net/KNdAGe4kYZywb~3bOk55Ng "Configure the Portal Polaris Footer widget to display your company’s corporate office address, email address, and more on the portal page.").

Role required: admin or sp_admin

## Procedure

1. Navigate to AllService PortalMenus.
2. On the Instances with Menu page, in the Title column, enter <kbd class="ph userinput">Portal Footer Social Links</kbd>.  
   Note:  
   You can create a new menu record by selecting New. After the record is created, update the Quick start config field with the new record's sys_id.
3. Select the entry in the Updated column.
4. On the Portal Footer Social Links page, in the Related Links, select any social link from the Label column.
5. On the Menu item form, fill in the fields.  
   For a description of the field values, see [Menu Item form](https://www.servicenow.com/docs/access?context=menu-item-form&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

   If a message appears about the application scope, select here to be able to edit the record.
6. Repeat these steps for any social media account for which you want a link in the portal footer.
7. Select Update.

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