---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create community Terms and Conditions

# Create community Terms and Conditions {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Community members must follow the community rules of conduct. Create community Terms
and Conditions and them share to build a successful community. Every community user must
review and accept the Terms and Conditions before contributing to a community.

## Before you begin

Role required: sn_communities.admin

## About this task

The Communities application includes preconfigured Terms and
Conditions that you can modify according to your needs.

You can disable Terms and Conditions using the sn_communities.disable_terms_conditions_role property. The community profile isn't created.

## Procedure

1. Navigate to AllCommunityAdministrationCommunities Terms and Conditions, click New, and then fill in the fields.  
   {#create-terms-conditions__table_qcj_cr1_fbb__entry__2}

   | Field | Description |
   |-|-|
   | Number | An automatically generated number for your Terms and Conditions. If required, you can change the number. |
   | Short Description | A short description for your Terms and Conditions. |
   | Content | The content of your Terms and Conditions. |
   [Table 1. Terms and Conditions form]

   {#create-terms-conditions__table_qcj_cr1_fbb}
2. Complete one of the following actions to save the Terms and Conditions.

   | To | Do this |
   | Submit | Click Submit to save your Terms and Conditions. |
   | Activate | 1. Click Activate. Your Terms and Conditions are activated and any existing Terms and Conditions are deactivated. 2. Select the check box on the warning message if you want all community users who log on to accept to the new Terms and Conditions. The check box is selected by default. 3. Deselect the check box if you want users to accept the new Terms and Conditions at a later point in time. You can then select your Terms and Conditions and click Prompt users to review and accept. 4. Click OK. {#create-terms-conditions__ol_fbp_cw1_fbb} |
   |-|-|

   {#create-terms-conditions__choicetable_dq1_gnp_t1b}  
   You can view which community users have accepted the Terms and Conditions and when. Navigate to CommunityUser ProfileCommunity Profiles. View or add, if necessary, the Accepted TC, Accepted TC Date, and Accepted TC Number fields.

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